Boutique Manager

Company Description

Hayley Menzies is a contemporary luxury fashion brand based in London, specializing in silk, knitwear, and timeless pieces for individuals with a bold and refined style. Founded in 2011, the brand emerged from Hayley’s passion for design and her creative journey through London’s vibrant culture and global experiences. Initially starting as a market stall in Portobello, Hayley Menzies quickly developed a loyal following and evolved into an internationally recognized label stocked in leading retailers across the world.

Hayley Menzies is seeking a passionate and entrepreneurial Store Manager to lead our new King’s Road boutique.

This is an exciting opportunity for an ambitious Assistant Store Manager or experienced retail supervisor ready to take the next step in their career. As we move into a new boutique space on King’s Road later this summer, you’ll play a key role in shaping its next chapter - creating a destination that feels personal, inspiring and unmistakably Hayley Menzies.

More than simply managing a store, you’ll take ownership of the space, building meaningful relationships with customers, nurturing a loyal local community and bringing fresh ideas that elevate the in-store experience. Working closely with our founder and head office team, you’ll help create a boutique that feels welcoming, creative and full of discovery.

Key Responsibilities

• Deliver an exceptional and highly personalised customer experience
• Build and maintain strong relationships with customers through clientelling and community engagement
• Lead, motivate and develop a small retail team
• Take ownership of the day-to-day running and presentation of the boutique
• Drive sales performance and monitor key commercial metrics
• Manage stock replenishment, inventory control and regular stocktakes
• Create staff rotas and oversee day-to-day scheduling
• Support the planning and execution of in-store events, sample sales and pop-ups
• Act as a brand ambassador within the King’s Road community
• Work closely with the founder and head office team to bring new ideas and initiatives to life

About You

• 2+ years’ experience in an Assistant Store Manager, Senior Supervisor or similar retail leadership role
• Passionate about luxury fashion, styling and customer experience
• Naturally relationship-driven and confident building a loyal client base
• Highly organised with strong operational skills
• Experience managing and developing a small team
• Commercially aware and comfortable working towards sales targets
• Proactive, entrepreneurial and excited by taking ownership of a space
• Creative, energetic and full of ideas
• Strong personal style and genuine affinity with the Hayley Menzies brand

What We Offer

• The opportunity to step into your first Store Manager role
• The chance to shape and lead a new Hayley Menzies boutique
• Close collaboration with the founder and senior leadership team
• A creative, entrepreneurial and supportive working environment
• Generous staff discount and seasonal wardrobe allowance

To apply, please email [email protected] with a cover note of why you want to join us, and your CV. Thank you!